The IT Security Operations Manager role has specific responsibility for keeping the organisations IT Security Operations running smoothly. The position plays a crucial role in IT Security, and is directly responsible for the following IT Security Services: Security Operations Centre, Threat and Vulnerability Management, Email Security, Web Security, Security Information and Event Management, Firewalls, Antivirus, Endpoints, Cloud Security, Data Loss Prevention, Identity and Access Management etc.

• Deliver a highly effective IT Security Operations Function across multiple divisions and geographies in adherence to the CIS/NIST frameworks.
• Manage response to IT Security incidents ensuring they are resolved efficiently, securely, and to SLA, point person within Grindrod for all IT Security Incidents including potential BCDR invocation events.
• Review/Resolve urgent ad hoc security requests either from IT or from the Business
• Manage the following IT Security Services: SOC, TVM, Email Security, Web Security, SIEM, Firewalls, Anti-Virus, Endpoints, Cloud Security, DLP, IAM etc. Services may be delivered internally or via external 3rd parties.
• Support Audit and Risk teams to ensure environment remains compliant and in line with Industry best practice.
• Responsible for remediation of outputs from audits/maturity assessments, pen testing, tabletop exercises etc.
• Provide Information security operations input into project teams as required.
• Produce IT Security Performance Metrics for management information for use in Monthly IT Security Service Reviews
• Complete regular audits to ensure Information Security requirements and controls are in place (and followed) in our environment.
• Identify and lead service improvement and cost efficiency initiatives within IT Security Operations without compromise to Security or Efficiency
• Key member of the Change Advisory Board (CAB) ensuring that Strategic and BAU technology decisions have IT Security to the forefront.
• Role in ensuring our services remain fit for purpose and that they scale appropriately to meet our organisations ambitious growth objective.