OPERATOINS MANAGEMENT:
• Develop and manage all operational goals and objectives to ensure alignment with the customer/obligations
demand.
• Manage daily operations of the rail service and ensure it runs smoothly, efficiently and safely
• Plan and coordinate all aspects of rail operations, including scheduling, dispatching and routing
• Coordinate with other transportation services to facilitate effective transportation solutions
• Monitor and provide guidance of activities of all disciplines to ensure adherence to process times.
• Support the Operations Team with all Operational requirements.
• Develop and implement policies and procedures for rail operations
• Prepare operational reports and analyze data to assess operational efficiency
• Ensure compliance with targeted TAT’s

 

RAIL SAFETY MANAGEMENT:
• Ensure compliance with all rail safety regulations and standards for all train operations.
• Manage all disciplines within Rail safety performances
• Manage deviations on Customer audits.
• Ensure employees qualifications are updated.
• Compliance to the safety plan.
• Risk assessments.
• SOP’s.
• Incident investigation.
• Implementation of corrective actions from investigation reports
• Review Health & Safety reports on workplace accidents and incidents to identify trends and initiate corrective
actions for the reduction of LTIs,

 

CONTRACT/CUSTOMER MANAGEMENT
• Ensure adherence to the contract requirements
• Regular feedback and communication to customer
• Liaise with internal stakeholders on changes to contract
• Handle customer complaints and inquiries, resolving issues promptly and effectively
• Leads and champions on time performance to ensure on time performance targets are met
• Engages with TRIM/Rail Operators to ensure track conditions meet safety standards and reduce yard
derailments and collisions.

 

STAKEHOLDER MANAGEMENT
• Ensure strong and regular communication between the Rail Division and all its stakeholders eg. Transnet,
Customers, TRIM, IRERC, RSR
• Coordinate communication between internal and external stakeholders to improve service delivery for
customers

PROJECT MANAGEMENT
• Develop new projects with new train routes/markets in conjunction with internal and external stakeholders
• Manage projects according to the contract requirements.

• Advise on the requirements of projects and evaluate the performance of projects

 

TEAM MANAGEMENT
• Monitor and manage the performance of staff, providing training and support as required
• Manage budgets, resources and timelines to ensure rail services are delivered as expected
• Ensure capacity development with respect to all resources in alignment with our growth strategy