Logistics Operations Administrator

Listing reference: grind_000503
Listing status: Online
Apply by: 18 October 2024
Position summary
Industry: Distribution, Transport & Logistics
Job category: Transport and Logistics Management
Location: Durban
Contract: Permanent
Remuneration: Market Related
EE position: Yes
Introduction
Grindrod Logistics Africa (Pty) Ltd is looking to secure the permanent services of an Operations Administrator (Mining Logistics) to form part of the Operations and Key Accounts Team. The primary aim of this role is to ensure that the mined products that are transported from “Pit to Port” are accurately recorded and that the various suppliers and customers invoices are accurate and on time, as per the various SLA’s. Ensuring that suppliers and the customer receive regular communications. All suitably qualified and experienced candidates are invited to apply for this vacancy.
Job description

The successful applicant will be responsible for but not limited to:
 
Reconciling Loads
  • Daily reconciliation of loads despatched from each mine.
  • Daily reconciliation of loads delivered to offloading site.
  • Publish daily stock reports to Management and customers.
  • Daily tracking of trucks.
  • Investigate any loads that have not arrived at offloading destination in prescribed period.
  • Reconciliation of stock loaded onto ships.
  • Liaise with Transport Department on queries on loads.
Finance & Reporting Functions
  • Weekly planning & execution of Customers Invoicing according to the SLAs.
  • Weekly and Monthly Invoicing and generation of reports.
  • Ensure that suppliers rates are correct.
  • Accurate preparation of invoices for clients.
  • Process Service Entries and Invoices on COUPA software system, ensuring customer purchase orders are processed.
  • Update monthly Transport rate cards, communicate and capture revised rates with customer and transporters.
  • Prepare internal and external month end reports.
Operational Function
  • Liaise daily with Transport team to ensure that agreed volumes are are being uplifted.
  • Liaise and plan each shipment with all stakeholders.
  • Communicate any deviations or problems encountered immediately to Management.
Supplier Communication
  • Acknowledge, attend to, and resolve all suppliers payments and invoicing queries
  • Communicate supplier rates issues with Finance Department.
Customer Communication
  • Acknowledge, attend to, and resolve all customer payments and invoicing queries.
  • Communicate with KAM for any customer rates issues.
  • Prepare quotations for customers.
  • Update monthly customer rates.
Daily Activities
  • Communication to clients and contractors.
  • Manage customer expectations.
  • Deviation Management.
  • Reporting to Management on daily performance.
  • Internal & external non-conformances.
  • Internal & External reporting.
  • Daily & Weekly Management Reporting.
  • Monthly management reporting.
  • Strict adherence to deadlines

Minimum requirements

Qualification
  • Matric /Grade 12
  • Logistics or Finance related qualification
  • Computer Literate – Microsoft: Word, Excel (Intermediate -VLOOKUP, HLOOKUP & formulas)
Experience:
  • A minimum of 2 years’ experience in the road transport / logistics industry with customer service experience.

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