Operations Line Manager
Listing reference: grind_000532
Listing status: Under Review
Apply by: 20 January 2025
Position summary
Industry: Distribution, Transport & Logistics
Job category: Transport and Logistics Management
Location: Durban
Contract: Permanent
Remuneration: Market Related
EE position: Yes
Introduction
Operations Line Manager is responsible for the overseeing all activities related to cargo flow into, and out of the terminal, bulk and otherwise, to meet the high standards expected by our customers, and deadlines. To perform this role, the Line Manager Operations is required to maintain a strong relationship with key stakeholders, such as customs, stevedores, shipping lines, agents, clients, TNPA, service providers, etc.
Job description
Operations Line Manager is responsible for the efficient use of Terminal facilities and resources with specific responsibilities for health and safety and security. Some roles that the Line Manager Operations takes charge of include managing vessel loading and discharge, managing and planning of all cargo into/out of the terminal facilities, managing safety, managing staff (GMPT and labour broker), and liaising with customers and other Terminal users to achieve efficient and optimal cargo handling.
The successful applicant will be responsible for but not limited to:
Solely Accountable For:
- Accountable for end-to-end operational process
- Cost vs Budget of Operations
- Staff and equipment planning for optimal operational efficiency
- Keeping in contact with HR regarding Training, Developing, and Promoting field level employees
- Safety Incident Rate of direct reports
- Overall Equipment Utilization
- Effective utlisation of capacity and resources
- On-time completion of Jobs
- Accurate documentation and reporting
General Duties:
- Oversee quayside and landside operations and ensure that no interruption occurs during loading and discharging to and from the vessel, as well as cargo entry/dispatch from the various terminal sites
- Acts as the first point of contact with the vessel representatives/agents concerning our area of operations
- Ensure the overall operations at the quayside and vessel are executed in accordance with priorities set by the operations requirements and TNPA regulations; report any problem areas of operations and implement the agreed changes to resolve these.
- Provide support to the quayside controller, and company appointed service providers (transporter, tally and stevedore personnel) to make sure that each party is organized, that each person knows what to do and when to do it to achieve the highest possible crane productivity
- Ensure smooth, prompt and safe procedures and operations is carried out under the role of Operations - Line Manager’s supervision
- Coordinate with vessel agents and shipping line/cargo superintendent for best utilization of cranes split to achieve high vessel / berth productivity
- Coordinate with company appointed logistics coordinators for controlling and directing their resources for best possible efficiencies
- Provides vessel schedule and terminal Oversight Operations reports to TNPA Ops on a weekly basis and TOPS reports every quarterly
- Prepares and submits Terminal Departure Reports (TDR) on completion of every vessel worked utilizing our company’s Terminal Operator’s License (TOL)
- Reports problems and issues to Terminal Operations Manager, when necessary, especially regarding issues with great complexity that can adversely impact the operations
- Assists in preparing the discharge / loading files for stevedores, which enables them to plan their resources most effectively
- Collate and review stevedore personnel/labour daily allocations for each appointed vessel to ensure that all staff required for operations is in full attendance
- Collate and assist with capturing all container loading sequences from stevedores and present the Final Stowage Load plan to vessel prior to departure
Minimum requirements
- Management experience in cargo handling, vessel loading/discharging in a port operations environment
- Must be educated to degree level and/or hold a recognised shipping, maritime business, or business management qualification applicable to the role.
- 5 years of terminal operations management experience – commercial, freight and Logistics
- Proficiency in MS Office software (Excel, Work, Power Point)
- Intermediate or advance proficiency in Computer software
- Must be able to pass Drug/Alcohol test mandated by company policy and be able to pass during random and post-accident testing