The successful applicant must reside in Australia or have previous in-country work experience.

Reporting directly to CEO, the responsibilities of the successful applicant will include, but are not limited to the following:

·        Lead operations across all ports, driving performance, efficiency and consistency

·        Manage and align daily activities of teams and sub-agents, ensuring operational targets and compliance obligations are achieved

·        Oversee vessel scheduling, operational planning and reporting on KPIs and any operational reporting requirements

·        Champion safety and compliance, embedding a culture of accountability and adherence to regulatory and SHERQ requirements

·        Maintain and enforce Quality Assurance procedures as part of daily operations and implementing or updating SOPs

·        Build strong relationships with key stakeholders, port authorities and service providers

·        Build and maintain strong customer relationships, ensuring exceptional service and support - including domestic and overseas travel to engage existing clients and develop new business opportunities

·        Lead and develop employees, fostering a culture of teamwork and collaboration across the business / regions

·        Inspire and grow your team, building capability, succession and high morale

·        Drive adoption of company systems to ensure data accuracy, compliance and continuous improvement