Commercial Administrator
Listing reference: grind_000660
Listing status: Online
Apply by: 4 May 2026
Position summary
Industry: Distribution, Transport & Logistics
Job category: Transport and Logistics Management
Location: Richards Bay
Contract: Fixed Term Contract
Remuneration: Market Related
EE position: Yes
Introduction
The Commercial Administrator provides critical administrative and commercial support to the terminal and logistics business. The role ensures accurate contract administration, pricing support, billing coordination, customer documentation, and commercial data integrity, enabling effective revenue management and strong customer relationships.
Job description
Commercial & Contract Support
- Provide administrative support for commercial agreements, service level agreements (SLAs), and customer contracts.
- Maintain an up‑to‑date repository of contracts, pricing schedules, and amendments.
- Track contract milestones, renewals, and escalations.
- Support the implementation of new customers, services, and tariffs.
Pricing, Tariffs & Billing Support
- Assist with preparation and maintenance of tariffs, rate cards, and pricing models.
- Ensure correct customer pricing is applied to operational and billing systems.
- Support monthly billing processes by validating volumes, rates, and contract terms.
- Investigate billing queries and coordinate resolution with operations and finance teams.
Customer & Stakeholder Coordination
- Act as a key point of coordination between commercial, operations, finance, and customers.
- Support responses to customer pricing queries, proposals, and commercial documentation.
- Assist with preparing quotations, commercial packs, and supporting schedules.
- Maintain accurate customer master data.
Data, Reporting & Compliance
- Maintain commercial databases, trackers, and dashboards.
- Prepare regular reports on volumes, revenue, contract performance, and variances.
- Ensure compliance with internal commercial policies, governance standards, and delegated authorities.
- Support internal and external audits related to contracts and revenue.
Operational & Logistics Interface
Liaise with terminal operations and logistics teams to verify throughput, storage, handling, and transport data.
Ensure operational data aligns with commercial and billing requirements.
Support implementation of new services, lanes, or operational changes from a commercial perspective.
Ensure operational data aligns with commercial and billing requirements.
Support implementation of new services, lanes, or operational changes from a commercial perspective.
Minimum requirements
Diploma or Degree in Business Administration, Commerce, Logistics, Finance, or a related field.
2 - 3 years’ experience in a commercial, finance, logistics, terminal, or operations support role.
Experience in ports, terminals, logistics, or infrastructure‑based businesses will be a strong advantage.
2 - 3 years’ experience in a commercial, finance, logistics, terminal, or operations support role.
Experience in ports, terminals, logistics, or infrastructure‑based businesses will be a strong advantage.
Key Skills & Competencies
Technical & Professional Skills
Strong commercial administration and documentation skills
Good understanding of terminal operations, logistics, warehousing, or supply chain environments
High attention to detail and accuracy
Proficiency in MS Excel and other MS Office applications
Experience working with ERP, billing, or terminal operating systems (advantageous)
Good understanding of terminal operations, logistics, warehousing, or supply chain environments
High attention to detail and accuracy
Proficiency in MS Excel and other MS Office applications
Experience working with ERP, billing, or terminal operating systems (advantageous)
Behavioural & Interpersonal Skills
Strong organisational and time‑management skills
Ability to work across functions and manage multiple priorities
Clear written and verbal communication
Ability to work across functions and manage multiple priorities
Clear written and verbal communication
Problem‑solving and analytical mindset
Ability to work under pressure and meet deadlines
Ability to work under pressure and meet deadlines