The responsibilities will include, but are not limited to the following:

Deliveries and collection of documents

• Collect clearing and forwarding documents from clients, suppliers, transporters, customs agents, internal departments, and other designated parties.
•  Deliver documents to the appropriate border post or other authorised destination.
• Ensure that all documents are delivered within the required timeframes and before applicable operational or customs cut-off times.
• Plan daily deliveries according to urgency, border operating requirements, traffic conditions, distance, and delivery deadlines.
• Obtain confirmation of receipt for all important documents delivered.
• Return signed delivery notes, acknowledgements, receipts, or other proof of delivery to the relevant department.
•  Immediately report any unsuccessful delivery, delay, missing documentation, or change in delivery requirements.

Maintenance & Upkeep of company vehicle

•  Ensure the vehicle is maintained/serviced as per requirement.
•  Report any incidents/damage that may occur.
•  Report any unauthorised use of the company vehicle.
• Vehicle to always be kept clean and tidy.
• Adherence to company “Vehicle Usage Policy”.
• Conduct inspection of the vehicle before and after use. 

Customer Service and Professional Conduct

• Represent the company professionally when dealing with clients, border officials, customs authorities, transporters, clearing agents, and other stakeholders.
• Communicate politely and professionally at all times.
• Provide accurate information without making unauthorised commitments on behalf of the company.
• Maintain a service-oriented approach, particularly when handling urgent or time-sensitive requests.
• Protect the company's reputation through responsible driving, professional conduct, punctuality, and appropriate communication.

Vehicle and Route Management

• Operate the company vehicle responsibly and in accordance with applicable road traffic laws and company policies.
• Conduct basic daily vehicle checks before commencing duties, including fuel, tyres, lights, brakes, fluids, and general roadworthiness.
• Maintain the vehicle in a clean and presentable condition.
• Allow sufficient travel time for traffic, road conditions, border congestion, delays, and unforeseen circumstances.
• Report vehicle faults, accidents, breakdowns, traffic incidents, or other problems immediately.
• Ensure company vehicles are not used for unauthorised personal purposes.